Queens Public Library, which runs 66 branches serving about 2.3 million residents, confirmed that a ransomware attack encrypted its systems, The Record reported on November 5. The library first warned of outages on Wednesday afternoon and confirmed the attack hours later.
On-site computers, check-out and return machines, Wi-Fi, digital media services and the mobile app are down. All branches remain open, although some virtual and in-person programs may be affected.
No ransomware group had claimed responsibility as of Thursday evening. The library says it is working closely with law enforcement and cybersecurity experts.